Terms of Service

1. The service

Gardspace provides a professional childcare infrastructure — including Care Spaces, session documentation, Daily Reports, the Nanny Track Record (NTR), G-TRID identifiers, and the Passport PDF. A free tier is available for families using child tracking features without an active nanny. Professional features require a family subscription. Nanny accounts are currently offered at no charge.

2. Accounts and roles

Gardspace accounts are reserved for users aged 18 or over. By creating an account, you confirm you meet this minimum age requirement.

Gardspace has two roles: Family (Parent) and Professional (Nanny). A Care Space is created and owned by a Family account. Professional accounts join Care Spaces on invitation from a Family account.

3. Content and data

Content logged in the Care Space — sessions, reports, photos, memories — belongs to the family. The nanny retains her NTR and G-TRID as her professional record.

Gardspace is an operational tool — not a medical platform. Any health information logged is entered under the sole responsibility of the parent or guardian.

4. Subscriptions and payments

Family subscriptions unlock professional features including nanny invitation and Care Space activation. Nanny accounts are currently offered at no charge.

Subscriptions are managed through the App Store (Apple) and Google Play Store. The Citadel - Épopée SAS does not process payments directly.

No refund or proration applies upon cancellation or non-renewal.

4b. Care Space and account termination

Upon subscription cancellation, family access to professional features is suspended at the end of the paid period. Care Space data remains accessible in read-only mode.

Upon account deletion, the Care Space and all associated data are permanently deleted in cascade. See our Data Deletion page.

Upon nanny removal from a Care Space, the nanny's NTR is preserved in her professional record. She loses access to the Care Space immediately.

5. Intellectual property

The Gardspace application, design, vocabulary, and infrastructure — including the NTR and G-TRID systems — are the intellectual property of The Citadel - Épopée SAS.

6. Limitation of liability

Gardspace is provided as-is. The Citadel - Épopée SAS is not liable for indirect or consequential damages. Our total liability is limited to the amount paid for the service in the 12 months preceding the claim.

7. Governing law

These terms are governed by French law. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Versailles (78), France.

8. Modifications to these terms

The Citadel - Épopée SAS reserves the right to modify these Terms at any time. Users will be notified with a minimum 30-day notice period before changes take effect.